We are excited to introduce the latest updates to WineDirect, designed to optimize your operations, improve customer experience, and drive your winery's success.
We are dedicated to continuously improving our platform to meet your needs. For more information on the All-New WineDirect, please visit the What's New Page and the documentation.
Thank you for choosing WineDirect. Cheers to your continued success!
We’re excited to announce a powerful new feature on the All-New WineDirect POS: the ability to split orders. This enhancement gives you more flexibility and control, making your transactions smoother and more efficient.
Here's How It Works:
Why You'll Love It:
Discover the convenience and efficiency of split orders on WineDirect POS today. Ready to elevate your tasting room experience? Give it a try and see the difference!
📝 To learn more about POS for the All-New WineDirect, check out the documentation.
The latest update to the Cellar theme lets you control where your product descriptions appear—above or below the "Add to Bag" button.
To easily update this setting for all your product pages:
This new feature helps you tailor your storefront for a better shopping experience.
Ensuring your tasting room staff can multitask and work efficiently is crucial for wineries. That’s why we are excited to announce a new feature for the All-New WineDirect POS App: On-Hold Orders.
Key Benefits:
Elevate your tasting room operations and enhance customer satisfaction with the On-Hold Orders feature, empowering your team to handle busy times effortlessly.
📝 To learn more about POS for the All-New WineDirect, check out the documentation.
The checkout page is a crucial touchpoint on your winery's website. Enhance your customer's journey by adding customized details to this vital page. You can now include essential information such as:
By tailoring the checkout experience, you can reduce cart abandonment, increase customer satisfaction, and drive higher sales.
Required Theme Version: 1.4.5. You can check your theme version by going to Advanced Settings > Storefront > Themes.
<script>
window.wd_custom_checkout_message = `(Code here)`;
</script>
For more information on the different types of code you can add, check out this resource.
We've observed that certain club members are receiving abandoned cart emails even though their orders are still in draft mode and have not been processed yet. We are actively investigating this issue.
In the meantime, we suggest the following if you are currently using clubs:
You can turn off abandoned cart emails by going to Ecommerce > Settings > Marketing > Abandoned Cart Emails > Switch off the 'Send abandoned cart emails' toggle.
We will keep you updated on any developments. If you have any questions, please don't hesitate to contact support via the 'Contact Support' chat option or at support@winedirect.com. Thank you for your patience as we work quickly to find a resolution.